Help Centre

Help Centre

The Lid Isn’t Opening And Closing Smoothly

Please Follow These Steps

 

  1. Turn off your TOWNEW.
  2. Open and close the lid by hand manually for up to 10 times.
  3. Open the lid with the sensor again and let it close automatically. If the lid now moves with more ease, please repeat the actions above until the action is smooth.

Still can’t find an answer? Send us a ticket and we will get back to you.

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