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Help Centre
Help Centre
Help Centre
Getting Started
Where Are The Location Of The Sensor And The Light?
Where Are The Location Of The Sensor And The Light?
Help Centre
Getting Started
Where Are The Location Of The Sensor And The Light?
Getting Started
Quick Guide For Setting Up Your TOWNEW
When & How To Charge The Battery Properly
How To Open The Lid
How To Seal And Replace The Bag
Where Are The Location Of The Sensor And The Light?
User Manuals
How To Interpret The Light Changes
How To Change The Bag Refill / Liner Ring
What Is The Overflow Feature?
How To Clean Your TOWNEW
FAQ
Each Refill Ring Contains Up To 25 Bags, What Does That Mean?
What's The Distance That The Sensor Can Detect?
What Is The Bag Capacity?
Does TOWNEW Have Various Sizes?
Can I Use Regular Trash Bags With TOWNEW?
Do You Have Various Bag Colour Options?
What Makes TOWNEW Different From Other Trash Cans?
TOWNEW Dimensions & Specifications
Troubleshooting
The Lid Isn't Opening And Closing Smoothly
Failed To Seal The Bag, It Just Beeps In Sequence And Doesn't Seal
When I Swipe My Hand Above TOWNEW The Lid Isn't Opening
The Button Doesn't Work
The New Plastic Bag Is Not Installed Properly Inside The Can
Too Much Plastic Bag Is Coming Out Of The Ring, How To Fix This?
Failed To Seal The Bag And The Sealing Bar Doesn't Return To Its Initial Position
Still can’t find an answer? Send us a ticket and we will get back to you.
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